Contact information
# Contact Information
At Couch Collective, our dedicated customer concierge team is committed to providing an elite support experience. Whether you require meticulous advice on bespoke sizing configurations, delivery timelines, or technical upholstery care, we are here to assist you.
Please use the verified corporate channels below to reach our team:
* **Legal Business Name:** Couch Collective (UEN: 53510757M)
* **Customer Concierge Support Email:** sales@couchcollective.sg
* **WhatsApp Concierge:** +65 8686 8157 (Messages Only)
* **Operating Hours:** Monday to Friday | 9:00 AM – 6:00 PM (SGT)
* **Response Commitment:** We aim to review and respond to all digital inquiries within 24 business hours.
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### Registered Corporate Address
* **Mailing Location:** 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051
*Please Note: To maintain structural efficiency and pass absolute value directly to our clients, our corporate office operates as a virtual workspace and commercial mailing destination only. We do not operate a physical public showroom or accept walk-in visitors at this location. All customer inquiries, order updates, and logistics calibrations are managed seamlessly via our online portal.*